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Nonin Technical Service is here to help you with warranty and non-warranty repairs, product troubleshooting, replacement parts, software downloads, manuals/instructions, drivers, cleaning recommendations, and discontinued product information.
For technical support, repair requests and questions, please use the Support button in the lower right corner of the page.

Several ambulance services in Great Britain that provide emergency care for the country’s National Health Service used Hygiena ATP monitoring equipment to conduct post-cleaning assessment and monitoring of five high-risk areas in the cab (where the driver sits) and five areas in the patient area. Hygeia Dairy joined Dean Foods in 1999 and continue to offer a range of dairy products to retail stores and the food service industry. Hygeia Dairy's distinctive yellow bottles block harmful light rays to protect the quality & freshness of milk. Discover the history of this high quality dairy brand. If you are running Windows 7 or later the Microsoft XPS viewer is already installed. 20 5.5 Installing the USB Smart Cable Driver If your luminometer came with a USB to RS232 cable you need to install the SystemSURE USB Smart Cable device driver. The device driver should be installed when you install the SureTrend software. (see section 5.3). HYGIENA SystemSURE Plus ATP: ATP (adenosine triphosphate) is an energy molecule found in all living cells that allows cellular metabolism to take place. All organic matter contains ATP. DRIVER DOOR PASSENGER DOOR SIDE DOOR REAR DOOR The treatment had a total duration of 44 minutes. During this period of time the devices performed the.

Contact Technical Support

Technical Support for North America, Latin America, and Asia Pacific:

Toll-Free: (800) 356-8874 (U.S. and Canada only)

Phone: +1 763-553-9968

Technical Support for Europe, Middle East, Africa, India, and Indian Subcontinent:

Phone: +31 (0)13 – 45 87 130

Online Support Articles

Warranty & Non-Warranty Repairs

Nonin Medical offers unmatched technical service and support beyond the initial point of sale. Nonin Technical Services is here to help you with warranty and non-warranty repairs, product troubleshooting, replacement parts, software downloads, manuals/Instructions, drivers, cleaning recommendations, and discontinued product information.

Nonin Medical maintains the highest quality standards. All repairs are performed by qualified technicians. Devices are restored to their fully functioning, original specifications.

• Warranty repairs are performed at no charge unless damaged, misused and/or abused
• Non-warranty repairs are performed at a flat rate that includes parts and labor
• Nonin also will perform any applicable device updates

To Obtain a Return Authorization Number (RAN) for Product Repair

Contact Technical Support:
Toll-Free: (800) 356-8874 (U.S. and Canada only)

Phone: +1 763-553-9968

Phone: +31 (0)12 – 79 99 040 (Europe, Middle East, Africa, India, and Indian Subcontinent)

If you need a Nonin product repaired, please follow these steps:

• Step 1: Please complete the troubleshooting procedures for your device. Troubleshooting guides are found in the product support articles. If you have already completed the troubleshooting procedure and your problem still exists, continue to Step 2.
• Step 2: Please complete this Request for Repair Quote form below. Nonin will then provide you, within two business days, an emailed estimate for repair.
• Step 3: If you choose to go ahead with the repair based on the Nonin estimate provided, Technical Service will provide a link to our Repair Payment Authorization e-form. Please complete and submit this form to request a Return Authorization Number. Within two business days, Nonin will contact you with a Return Authorization Number.

Food & Beverage Home → Monitoring Systems → SystemSURE Plus

SystemSURE Plus is the next generation system of the world's best-selling SystemSURE II ATP sanitation monitoring system. With improved functionality, new software, and increased memory, the SystemSURE Plus meets the demands of the largest and smallest companies around the world. Learn more...

Start clean and stay clean.

A clean production environment is a key component to producing safe, quality foods. By incorporating ATP sanitation monitoring into preoperative equipment inspection and change-over cleaning verification, quality personnel can verify equipment cleanliness in seconds. Your facility is only as clean as you start, so it's best to start the day right.

Proven performance.

The SystemSURE line of ATP hygiene monitoring systems has been used by food and beverage processors for over 10 years. Not only are they designed to last, but more importantly, to perform better than all other systems on the market. Don't take our word for it - see what the largest ATP study by a premier food and beverage reference lab has to say. Learn more ...

Work more effectively with plans and locations.

When you set up your ATP sanitation monitoring program, you will determine where and when testing should occur. The SystemSURE Plus makes it easy to manage all your test locations by storing up to 251 locations in an organized group called a Test Plan. When you're ready to test, simply select the Test Plan that corresponds to the area, equipment, or day, and the SystemSURE Plus will bring up all the locations you need to test in that plan. Learn more about designing and programming test plans by downloading the ATP Hygiene Monitoring Guide

Better technology in a smaller box.

SystemSURE Plus uses a state-of-the-art Photodiode sensor technology that enables superior sensitivity and stability over bulky Photomultiplier Tube (PMT) sensors. This tiny sensor allows our device to be smaller, lighter, more durable, and longer lasting than systems using a large, fragile PMT sensor. Learn more about the difference between PMT and PD sensors here.

Minimal size, maximum durability.

The SystemSURE Plus is designed for convenient, single-hand use to make using the system and navigating the menus easy for every user. Don't let the petite shape fool you - SystemSURE Plus makes no compromises when it comes to durability. The rugged outer shell and splash-proof keypad keep SystemSURE Plus safe in the harshest environments. For extra protection, every system comes with a complimentary carrying case with a shoulder strap for hands-free transportation to test locations in your facility.

• Width: 7.6 cm
• Height: 17.8 cm
• Depth: 3 cm
• Weight: 9.1 oz

The dashboard shows you everything in a glance.

The first thing you see in SureTrend is the dashboard. The dashboard displays Pass/Caution/Fail results and failed test results by location or plan, so you'll know the status of plant cleanliness in seconds.

Verify calibration at your convenience.

With built-in sensor checks and a Calibration Control Kit sold separately, verifying calibration is literally effortless. Simply turn on the self-check feature and every time the system is powered on, calibration will be confirmed. If your HACCP or GMP program calls for additional calibration assurance, use the Calibration Control Kit to verify the system is in working order at any time. With the internal self-check and the calibration kit, you'll always be confident the system is within specifications. In addition, you'll avoid costly and inconvenient yearly calibration charges that other manufacturers require.

Benefit from greater sensitivity and more quality tests with EnSURE.

The new EnSURE™ Monitoring System works just like the SystemSURE Plus Sanitation Monitoring system, but offers twice the sensitivity and a wider selection of compatible tests, including the MicroSnap™ line of microorganisms tests. EnSURE is the preferred monitoring system for food and beverage processors worldwide. Learn more about EnSURE here.

Compare systems and see for yourself.

Superior sensitivity, ease-of-use, excellent customer service, comprehensive training, and affordability make Hygiena's SystemSURE Plus the globally-preferred ATP monitoring system by the largest and smallest food and beverage processors. See how SystemSURE Plus compares to other systems out there. Compare them side by side.

Trade Up Program: Switch systems and save.

Thousands of customers have switched to Hygiena's monitoring systems and saved up to 50% on testing costs. By drastically reducing the cost of testing, companies have the option of increasing testing without adding costs or reducing testing costs without sacrificing quality. Learn more about switching and Hygiena's Trade Up Program by selecting your system's brand below:

Superior quality & affordability to fit any size budget.

Prices vary depending on taxes, fees, and shipping to your corner of the world, but no matter where you are, SystemSURE Plus is the most affordable ATP monitoring system you will find. (Request a quote now!) To offer you the most affordable system on the market, we don't skimp on quality and features, yet rely on patented technologies and unique designs. Compare SystemSURE Plus to any system to see how we maximize features while keeping costs low. If you already have a system from another manufacturer, we can still help. Learn more about universal test devices.

Video Demo

System Quick Start Guide

ATP Pass & Fail RLU Limit Setup Guide

Benefits

• Most cost-effective ATP sanitation monitoring system available
• Provides real-time feedback and facilitates long-term data analysis
• Optimizes and verifies that cleaning procedures are working
• Assists in developing and improving process and risk assessment programs (ie. HACCP & GMPs)
• No scheduled yearly maintenance necessary
• Available Calibration Control Kit for in-house confirmation of calibration
• Complimentary SureTrend Software

Specifications

• Sensitive - Detects down to 1 femtomole (1 x 10-15 moles) of ATP
• Advanced photodiode technology - Internal solid state detector is not affected by drops or shakes
• Storage:
  • 100 programmable test plans
  • 200 programmable user IDs
  • 251 programmable locations per test plan
  • 5,000 programmable test locations
• Small, lightweight, handheld instrument (0.57 lbs., 7 x 18. x 3 cm)
• Quick-test mode enables ad-hoc testing
• Large screen with back-light and optional BOLD text
• Powered by 2 x AA batteries for several months of uninterrupted use
• Connects to software via USB
• Removable read chamber design allows for easy cleaning
• Durable outside shell and sealed keypad to protect against splashes and wear
• Original one year warranty includes parts and labor (additional coverage available)

Hygiene Drive Flyer

Software

• SURETrend – Result Database Management Software included
• No licensing fees
• Free version upgrades

Catalog No.

Hygiena Drivers

Compatible Tests

Hygiene Drive

Resources

Help Getting Started

• Helpful Tips for Using a Hygiena Luminometer | Spanish

Brochure

• SystemSURE Plus Product Brochure | Spanish

Hygiene Drive For Homeless

Operators' Manual

Side by Side Comparisons

Technical Documents

• Lower and Upper RLU Limits for ATP Monitoring Programs | (Spanish)
• Sensitivity Comparison Between EnSURE Touch, EnSURE & SystemSURE Plus Luminometers | (Spanish)

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Editorial Features

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Research